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Here is a list of background materials that document the operation of the Status
Service.
- Announcements
- CITES Status Service Updates, December 8, 2004
- For Customers
- How to use the Status Voice Line
- Status Service Level Definition (SLD)
- For Service Managers
- Flowchart: Ownership of a Status Event (Word .doc file)
- Table: Recommended time guidelines for updates to Status
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